Tuesday, October 30, 2007

The day the U.S. used peace to benefit politically

I greatly admire His Holiness the 14th Dalai Lama and to watch him being awarded the Congressional Gold Medal by U.S. president George W. Bush some days ago was a moment of intense pride for me.

While His Holiness is of course not unfamiliar with the United States as are many of its inhabitants who are familiar about him as his followers, I am sure a number of people gathered at the ceremony would have found it so quaint to see a child-like monk bereft of the finesse that many of the medal’s past recipients may have displayed at earlier ceremonies. I sat through the whole ceremony switching between the live coverage of the BBC and CNN and listening to their commentaries as well. The speaker of the congress Nancy Pelosi said that she had met His Holiness in 1987 and I could perceive from the way she looked, smiled and folded her hands in an Asian manner of respect towards him, that he had made a deep impression on her mind.

It was visible that the Dalai Lama commanded immense respect and reverence even though most of whom were gathered there, including the president and his wife, were Christians. But then His Holiness epitomises many concepts of thought and living, such as non-violence and peace, that are not bound to any particular religion but which have a universal applicability. The television channels were commenting on how the U.S. congress' decision to award the medal to His Holiness had met with the ire of China but they had gone ahead heedlessly and projected that it was a recognition to a messenger of peace and not a separatist as the Chinese government thought him to be.

As I closely watched the ceremony and heard the commentaries and the speech of the dignitaries, I concluded that the U.S. was not simply recognising an influential messenger of peace and non-violence but was making a very clever political move regardless of what one of its biggest trade partners thought. Ridiculed over the years by a large part of the world for its double-standards and a shamelessly interfering foreign policy and now for an administration which was terribly criticised for its invasion of Iraq, recognising His Holiness would send a message to the world that the U.S. government was not one which adhered to violence, as it did in its intervention in Afghanistan and Iraq, but had the humaneness to recognise peace and non-violence by bestowing one of its biggest civilian awards to a leader who believed and followed those precepts not just in his thinking but his everyday life.

Thursday, September 20, 2007

Bajaj Auto-TVS Motors row on patent could have been prevented

When India’s two leading motorcycle makers, Bajaj Auto and TVS Motors, compete with each other, the consumer benefits. But when they get drawn into a battle of words the country’s pride takes a beating.

Featuring among the top three in this high volume segment, that includes Hero Honda (an Indo-Japanese joint-venture), one remarkable thing about Bajaj and TVS is that they are both wholly Indian owned. I am sure this is something which makes every Indian proud and so it came as a surprise when, in the first week of September, soon after TVS showcased its Flame motorcycle, a Bajaj Auto official got quoted in the media saying that his company would sue TVS for infringing on its DTSi (digital twin spark injection technology) know-how which allegedly had been replicated in the new bike by TVS. TVS countered this by saying that it had not copied but developed its own CCVTi (controlled combustion variable timing intelligent) engine with help from AVL. A series of claims and counter-claims were exchanged in the media primarily pertaining to the issue of patent.

The thought uppermost on my mind was that Bajaj Auto should not have jumped the gun and run into the media's arms with its allegation. The topmost persons at the helm of both the companies are certainly not strangers to each other and could possibly be members of common trade bodies and definitely a part of the Society of Indian Automobile Manufacturers (SIAM). Someone at Bajaj could have picked up the phone and cut across anger to speak with a top functionary of TVS or, as one of its roles should be, to ask a common trade body to mediate on the issue about which it was so peeved!

Blessed are those who are peacemakers and, to his credit, that is what Hero Honda's Brijmohan Lal tried to do by bringing Rajiv Bajaj and TVS' Venu Srinivasan together, to at least pose with him for a photo opportunity at the recently-held conference of SIAM, and thereby signaling that peace could be achieved even though through mediation!

Further, TVS' statement clarifying that Bajaj's patent was for something altogether different, made one wonder how much knowledge on IPR in general, or access to information on patents in particular, companies have in India, while on the other hand competitors amass product knowledge by stripping each other's products after they have been launched.

The series of acrimonious exchanges between the companies in the media, I am sorry to say, have not only hurt the image of both companies but may have contributed effectively for many of the world's leading copycat countries to laugh at us.

There have been several instances of Chinese companies that have been taken to court for IPR infringement and Bajaj had itself rightly initiated legal action against a Chinese company sometime ago. However, have we ever read or know about a Chinese company suing another Chinese entity for IPR infringement? We keep doing a SWOT analysis between India and China but do we realise that one among the many areas the Chinese are ahead of us is in their sense of a common purpose arising from deeper nationalistic sentiment that cements greater unity among its people.

I think if there is one area where India can lead over China then it in transparency and that is what most overseas businesses would like us to believe when inevitably a question is raised on how they compare doing business with both countries. Indian companies should leverage on this asset in many ways and with one of them being a clear understanding of IPR issues and amassing information on who holds what IPR. Just like the sensitivity of having HR or corporate communications departments within an enterprise is increasing, companies will need to realise the value of investing in the creation of an IPR department.

This department besides playing other specific roles could also become an important instrument for preventing occurrences of friction, as the one recently seen between Bajaj and TVS, and also strengthen India’s image of respecting not just its own but also what others possess.

(Published in Autocar Professional magazine)

Tuesday, September 4, 2007

Getting culture right

To hold some knowledge of a country’s history can be most vital for someone doing business abroad but hardly anyone in business realises that. The usual tendency is to rush headlong into a market and expose oneself to the country and its people immediately on arrival. A lot of time in building familiarity and understanding would be saved and even faster and better relationships formed if the history of a particular country were read prior to making the first, or more, contacts.

The understanding of the history of the country of business and, more importantly, the proper management of culture are vital factors for the success of transnational manufacturing alliances or acquisitions. Perhaps the best and not-too-dated example of how a foreign culture needs to be respected, maintained and utilised to mutual advantage by an outsider is the story of Nissan’s legendary CEO Carlos Ghosn.

At the time Ghosn took over the helm at Nissan as a result of the Renault-Nissan alliance, the company, despite its multi-country locations, was deeply Japanese as any company in Japan. In fact the word Nissan is the contraction of the word nihon sangyo whose literal meaning is “Japanese industry”. A number of analysts at that time had feared an inevitable culture clash between the French leadership style represented by the chief operating officer Ghosn and his Japanese employees at Nissan.

In a case paper prepared by Prof. John P. Millikin of The American Graduate School of International Management, he says “despite all his doubters, Ghosn embraced the cultural differences between the Japanese and himself, believing fervently that cultural conflict, if paced and channelled correctly, could provide opportunity for rapid innovation. The key, he reiterated many times, was that no one leader should try to impose his/her culture on another person who was not ready to try the culture with an open mind and heart.” Prof. Millikin goes on to say in his case paper “perhaps it was the way he started that set the foundation among the employees. He was the first manager to actually walk around the entire company and meet every employee in person, shaking hands and introducing himself”.

In Ghosn’s own words in the book he wrote with Philippe Ries titled Shift: “although our initial intention wasn’t to change Nissan’s culture, the fact is that the company’s culture is constantly evolving. We didn’t want to make changes for the sake of change; we wanted to make them for the sake of performance. If we come across certain cultural elements –- even if we don’t agree with them, even if we don’t like them – we leave them alone, unless we think that modifying them is indispensable to improving the company’s results.”

Well, that was the Carlos Ghosn experience. Taking lessons from back home, Tata’s acquisition of Daewoo’s commercial vehicle manufacturing entity in Korea, a country whose people are fiercely nationalistic, gives some very interesting insights into how India’s largest vehicle maker managed the cultural issues at the Gunsan-based facility. At the time of taking over the facility, the company was involved in tense labour-related negotiations. Gestures such as Chairman Ratan Tata’s visit to the facility in a private taxi, chatting with line managers in the assembly area and eating lunch with workers in the canteen perhaps gave a helping hand in putting the Koreans at ease with their new employers. Mayor Ho of Gunsan was quoted as saying that his first impression was that one could trust him (Tata). Tata’s public relations agency is understood to have worked with a local agency to introduce some praiseworthy aspects such Tata’s frugal lifestyle and the group’s trouble-free labour policy to the Koreans through articles via the local media.

At times, working in a country on a social level can also help in understanding its culture and in getting a foothold for a business venture. In an interview with The McKinsey Quarterly Tata was quoted as saying that “I have been involved with South Africa for perhaps seven or eight years. There is such an enormous disparity between rich and poor, and I always felt that this large poor community had been exploited over the years. So I met Mbeki before he became president and I said we really wanted to do something in South Africa, to give to the country rather than take away from it. One thing led to another. We started professional schools to train people in trades to enable them to be self-employed; I became more involved with the country by joining Mbeki’s investment council. Eventually, this led to our launching our cars and trucks in South Africa where we became quite successful.”

The not-so-distant incident of labour problems faced by Toyota Kirloskar Motor in its facility in Bidadi had the media quoting some members of the workforce as saying that they were not happy with the Japanese practices of manufacturing which are known to be result-yielding but very regimented as well. This happening points to the question whether some practices which are suitable to a specific culture could be effectively utilised in another. The incident at Bidadi and even the one involving workers of Honda Motorcycle and Scooters India reflect on the challenge that transnational companies face, in countries other than their country of origin, on what would be the best fit in terms of management practices and methodology for managing the culture of a workforce with which one is not familiar.

It is only a logical step, given their current levels of maturity, for Indian automotive companies to increasingly move from being domestic-oriented enterprises to becoming transnational entities. In all the excitement and the frenetic activities that they will experience in acquiring or forming manufacturing alliances abroad, it would be worth remembering that one of the most difficult challenges they would face would be culture management. While preparing in advance is much better than being totally ignorant, constant experimentation with the use of prior knowledge of history and culture would gradually yield lasting and cementing results.

(Published in Autocar Professional magazine)

Tuesday, August 21, 2007

Indian auto industry in the 60th year of Independence

In India’s sixtieth year of Independence if one were to look back and contrast it with where the Indian automotive industry is today in terms of its maturity and promising future, we would realise that one key factor which has played a very decisive role in its growth is the intellectual fire of its entrepreneurs. Every entrepreneur needs to be enterprising and that is a given. However, every entrepreneur may not necessarily have an intellectual fire burning in his or her belly but in the case of India most entrepreneurs in the earlier years of the industry have possessed that fire and many now as well.

It is this particular kind of intellectual zest which has kept the Indian automotive industry less foreign-dominated which, since the late 1950s, despite looking deeply towards know-how from foreign lands was able to not only absorb know-how fully but even build on what it received. India’s story is unlike that of Thailand or China. An important difference between China and India is that the former is all about a “number’s game or herd mentality” whereas India, despite being the second most populous country in the world and hence a tempting and fulfilling market, possesses an automotive industry which has largely been driven by both its engineering prowess and the Indian capacity to absorb best practices and systems fully.

The seeds of the Indian automotive industry were sown after the Indian Tariff Commission mandated the establishment of an indigenous industry in 1953 and the banning of operations of overseas vehicle makers. The fact that, until recent years, the government did not see the automobile as a necessary product but a luxury item was indeed a setback to the industry and the country as well. Other countries realised much earlier than India that the automotive industry, especially the passenger car segment, would be one of the engines of growth of their economies. But India had more pressing issues to take care of in its socialistic framework than pursue the development of this vehicle segment.

The shape that the country’s automotive industry has taken today is a tribute to industrialists like H.K. Firodia and J.R.D. Tata who tirelessly worked to see that this sector contributed to the making of Nehru’s modern India.

After the country was further opened up in the early 1990s through radical economic reforms and the influx of overseas companies in the automotive sector, it would have been difficult to imagine that a decade or more later Indian companies such as Tata Motors or TVS Motors would have global footprints. And not just vehicle makers but auto component manufacturers like Bharat Forge or RSB Group as well. Today this is a proud reality.

What is now driving the automotive industry in the country is not merely the wish of companies to proliferate the market with newer vehicles, and hence a more pronounced presence, but an amazing twist and refinement in tastes of Indian consumers who want their money’s worth and the best of what the developed world enjoys.

Money’s worth in the Indian context means that the country’s consumers are extremely price sensitive. But yet they are very demanding. These traits, and others, have posed as key challenges but inspirational factors for companies like Tata Motors and Bajaj Auto whose products have tried to meet the requirement for world-class products at affordable prices. Bajaj’s slogan “distinctly ahead” is not just a brash statement but something that has found proof in a product like its Pulsar motorcycle, which with its unique home-developed engine technology and other user-enhancing features, symbolises a proud Indian’s spirit. The Tata Indica on the other hand is another example of determination to make it big by oneself and not by depending on borrowed technology. Yet one has to admit that some of its key components are manufactured with foreign collaborations.

TVS Motors, though currently struggling towards better profitability, is a fine instance of how a company parted amicably with a foreign partner, Suzuki, and resolved to go its own way and create its own space. Today TVS Motors with its operations in Indonesia fits into the category of a transnational company.

Mahindra and Mahindra, through its path-breaking vehicle Scorpio, not only enriched the SUV segment with a product type known to be manufactured at the lowest cost ever from bottom up, but also offered families a mode of transport which would enable safer and more comfortable inter-city travel.

What is also commendable about such companies is that they have had to introduce products in a highly competitive and “unprotected” market scenario where there is already a well-entrenched presence of foreign MNCs or joint-ventures whose vehicles offer the most contemporary technologies and design. Competition being vicious and consumer tastes becoming more demanding, especially in terms of the variety of vehicle models being made available to buyers, Indian companies are also having to vie with foreign MNCs in introducing new models in shorter time periods.

So while sensitivity to price continues to rule, how fast a company can introduce a vehicle to meet a particular taste or trend and which bears the newest and most innovative technology and features have become factors that today determine how well a product will sell.

Indian vehicle makers will therefore have to live in a continuous innovative mode which will have to be combined with a very efficient and productive design, development and manufacturing system. Just having won brownie points for an Indica or a Pulsar will not do.

The other emerging trend which is not dictated by rapidly changing customer tastes but by peculiar market-specific or country-specific needs is where Indian companies, most commendably, are taking the lead. The Tata Ace is a superb example of how a niche waiting to be grabbed was opportunistically taken by Tata Motors in the one-tonne cargo segment. The other niche or “bottom of the pyramid” kind of strategy which Tata has once again taken and may have also inspired others to follow is the pursuit of not what was earlier called a Rs. 1 lakh car but what will be an aspiration to introduce a truly “people’s car”.

While Indian-owned automotive companies are doing what it takes to meet competition headlong and sustain or strengthen their market share, they are also taking bold steps in changing the management structures of their automotive enterprises. In the vehicle segment a recent instance is how Bajaj Auto’s managing director Rajiv Bajaj has recast the company into five divisions each to be headed by well-qualified, high performing and loyal colleagues. A company cannot continue to be managed in a particular manner endlessly for years but has to be flexible and dynamic according to changing business scenarios and times. This is not just being realised within Indian-owned companies in the vehicle sector but is more visible in the largely family-owned companies in other segments such as the auto component sector.

Nearly 80 per cent of auto component companies are family-owned enterprises where management batons are being gradually acceded to young sons, daughters, nephews, nieces and even to daughters-in-laws. These young business scions face multiple challenges be it generation gap related or even management-style related -- many of which are spurred by ideas picked up from overseas education programmes or internships at leading companies abroad. How they are mentored and prepared is a very vital and sensitive issue as they will be the future leaders of the automotive industry. Many of these young people are already in frontline, hands-on positions in their enterprises and most are performing admirably well.

The writing is clear on the wall that however good an enterprise may be in what it manufactures and how it manufactures, it will first have to give the utmost importance to the people it employs in the varied facets of human resource management. Getting and retaining or nurturing talent which can walk the talk and also walk along the trajectory of a company’s growth is a critical challenge that the young entrepreneurial generation within Indian-owned companies will have to cope with and better in years to come.

As is often misunderstood or perceived, the automotive industry is not just vehicles and auto components. There are vibrant smaller but equally important segments such as those of tyres and batteries which have their own indigenous success stories that make India proud in its sixtieth year of independence. The respectability that companies such as Amron in batteries and Apollo and JK in tyres have gained cannot be ignored. The same drive that Indian vehicle makers felt while developing products such as the Indica and Pulsar has also been the fuelling factor for companies in such segments as well.

There are therefore many reasons for the country to hold its head high. However there is much to be done still. While Indian auto components are now being supplied not just to aftermarkets overseas but to OEMs and Tier-1 companies worldwide, we still get to read reports of companies like Man Force Truck running into problems of localisation of components and Hyundai Motors turning to its principal’s vendors in South Korea because of issues of quality.

Unlike a small country like Thailand where there are very few of what can be called “Pure Thai” companies, the Indian automotive industry possesses a huge number of Indian-owned companies largely in the auto component sector and belonging to the small and medium scale.

One of the most important challenges that they face is how to produce quality products consistently and deliver them reliably. The other of course being that of ownership of technology – either developed by oneself or bought from an external source. If these companies wish to survive in an environment where free trade agreements or the world harmonisation of automotive standards will further diminish barriers to imports, they will need to focus particularly on these challenges and find paths which will keep them ahead of emerging competition. Life is in constant flux and this axiom is also applicable to the manufacturing sector and its enterprises. The customers that a company was able to hold in its basket for several years may not continue to be there for many competitive reasons and this is unashamedly being made clear by most vehicle makers, Indian-owned included. At the end of the day what matters is consistent quality, reliable delivery and lower costs.

The dire need first is to be aware of developments taking place, either market-driven or government-driven, in the country and outside it. Second, companies should realistically and honestly assess where they stand among their peers and third they will have to aspire to be best-in-class even if they are manufacturing one product. It is perhaps this aspiration which will not only begin their journey on improvement in myriad aspects of their enterprise but will enable them to absorb hungrily all key ingredients of best practices in not only manufacturing but all other areas of their business.

Over the years several automotive companies have been acquired, merged with others or have had to close down. This trend is definitely going to continue and even accelerate. If people think it will indefinitely continue to be business as usual then they are mistaken. Times are going to only get tougher and the sooner companies take honest views about their future the better it would be from what could eventually be embarrassing moments for many. However, what entrepreneurs can take recourse to if they decide to remain and give it their best are the inspiring stories of many people in the automotive industry who made a difference and lent their efforts to what is today a rich heritage.

(Published as lead article in India's 60th Independence Day special edition of Autocar Professional magazine.)

Friday, August 3, 2007

My own quotes

“You need to get VISIBLE today, to be RECOGNISED tomorrow!”

- (06/06/08)

"Luck (read karma)...stars...and a godfather (and the absence of one) can make a donkey into an Einstein and an Einstein into a donkey."

- (10/04/08)

"However rich or poor you are, the most important truth of life is that you came into this world naked and will leave it naked."

- (14/03/08)

"The easiest way of getting a thousand steps closer to Salvation is to do one single supreme act of kindness or goodness."

- (24/05/07)

"The sign of India's poverty is that every Indian knows on which side his/her bread is buttered."

- (24/03/04)

"What you do gets noticed, what you show gets seen."

- (02/09/01)

"A book is the mind given the garb of print."

- Undated

"Sometimes the things we do, seems to rob us of whatever sense we have."

- Undated

"An easy way in life, may also be the most destructive."

- Undated

"Inter-religious marriage is possible only if the couple responding to this need, have both wisdom and great love. If they lack in these, then either they discard their religions or their hopes to marry."

- Undated

"We are free to opinions, but opinions are not free to us."

- Undated

"It is easy to live a life of an animal, but difficult to live the life of a human."

- Undated

"There is no excuse for honesty, but there is no dearth of it for dishonesty."

- Undated

"Just like the foetus needs the solitude of its mother's womb to grow, so does each individual need solitude to grow mentally, morally and spiritually."

- Undated

"There are four kinds of people who help: Those who are asked to help; those who help because of a sense of obligation; those who help seeking favours at a later date; and those who cannot help being helpful."

- Undated

"My sense of a relationship is not one which says hello today and goodbye tomorrow."

- Undated

Copyright:Taarun Dalaya

An essay on tolerance in religion

Ours is an age that provides great skepticism to religion. It is no more an age of the crusades, the inquisition or others like these, which curtailed man's free inquiry or examination. It is an age that has seen tremendous growth in science, when man uses his capacity to think to the utmost. His intelligence makes him prone to the process of reasoning and opposes acceptance of things that require complete faith. In other words, man is today more a thinking being than he ever was.

Society is the endeavour of man to live harmoniously irrespective of thinking, religious belief, sex, race, etc. It is a state of living, which strives to adhere to the principle of `unity in diversity'. Religion is that concept which accepts the existence of a single Godhead and is seen in various forms because of different faiths that strive to realise God differently -- owing to different proponents and geographical and historical factors. Religion and society are closely linked to each other. We find religion in society and society in religion.

Religion today is more a matter of faith because of the lapse of time when it was first propounded by its prophets and religious teachers, to now when man is not a witness to the writing of the scriptures or the presence of its first proponents. Since man is a thinking being capable of rationality and reason, he is bound to question things. In fact the wisdom of questioning has become the wisdom of knowing. This questioning will also pertain to religious scriptures, beliefs and their validity.

Religion is not an attribute like breathing and seeing. A child after its birth will breathe, see, cry, but will not show signs of being religious. Thus, an infant is devoid of religion and is therefore introduced to it in his family life as a conception, a faith.

The transition from a child to an adult brings about a change in his mind, which now becomes a mature and thinking one. This transition in mind will bring changes in his acceptance of the concept of religion or scriptures, as he now becomes a being of free will, exercising his thought power. This becomes a situation where one can give free will to faith, but not faith to free will. It is here that religion cannot become a compulsion and must be acceptable on consent. When religion (the realisation of God) becomes a compulsion, it contradicts the free will of man (given by God).

This change in the man makes him form his own opinions, ideas and convictions. These he would like to share with others through the natural tendency of communication, be it through writing or through speech. Since his thoughts may not conform to the scriptures or beliefs in totality, it may come in conflict with one who conforms (a person, A) to a great extent, if not wholly. This non-conformity may be seen as blasphemous by A, who then thinks it his duty to defend his faith by rendering to the non-conformist a punishment, in this case, death.

It is here that A should realise the utter unreasonableness of his thinking, because it must be known that just as one is free to conform, the other is free to differ. We cannot condemn a non-believer or examiner, as faith normally has subjective proof and not objective proof.

Religion is a medium for helping one attain the realisation of the perfect state of being and to attain this perfection, imperfection has to be experienced invariably. But to defend itself, religion cannot employ the imperfect means of baseness, but those that rise above it.

Death may result out of a physical necessity. Thoughts and their expression cannot be subject to the physical act of killing. Killing cannot be used as a means to defend against blasphemy, since blasphemy arises out of thinking, it is this blasphemous way of thinking that should be done away with through the means of discussion, objection and persuasion, and not the person who thinks that way. We cannot end a man's life for being blasphemous, but we can try to change the person's thinking.

Since religion is a concept on faith, a concept which appeals most to subjectivity and less to objectivity, a thinking man will very naturally differ in this manner of faith. The need for religion to be tolerant is greater today than it ever was. Tolerance must be based on the consideration that a subjective experience must be compatible with objectivity.

(This essay was written while at college and at the time when a fatwa of death was declared against the author of Satanic Verses, Salman Rushdie.)

Copyright © Taarun Dalaya

Trehan v/s Shivinder Singh

Dear Reshmi and Khomba:

I read with great interest your story in the May 21 edition of The Economic Times titled "Doc's in, for now, but Escorts awaits cure for malady".

A few years ago, in India and especially the metro cities, there were fewer hospitals than there were patients and doctors and the latter, unless they were grey-haired with experience or top notch, were not well paid. Business houses that stepped into healthcare realising its lucrative potential in India, due to a growing middle-class and nouveau riche which rose with myriad heath problems due to the complexity of life and lifestyles and had bundles of cash in hand, changed this scenario.

I am sure that there are many well-known doctors, and I have closely observed one to whom I had shown my parents last year, who have moved from one hospital to another privately-promoted one assuring the owners of good business and hence negotiating a great emolument package with the surety of the doctor's large number of patients moving where he or she goes.

The biggest malaise today is that healthcare and many of the doctors who provide that have become highly commercial. One small indicator is the time that a doctor gives to a patient in a first time meeting or successive ones. Let us not pass the buck on to the explanation of there being too many people to see. An observation from a person who writes on the manufacturing sector makes one find an amazing similarity between how a quick throughput time is maintained to ensure that more material gets processed on the shopfloor for greater profit and the number of patients one sees in a day.

Dr.Trehan is very good in what he does but there is no doubt in my mind that he is as astute as any businessman like Shivinder Singh.

It's very rare that two business people, in the same business can get along. The only difference being that Dr. Trehan also wears the hat of a doctor, a profession that is driving healthcare passionately as a business as much as business people are steering their hospitals.

Sincerely,

Taarun Dalaya

Pitfalls in the NCR

The National Capital Region (NCR) of India which includes the entire National Capital Territory of Delhi as well as the neighbouring satellite towns of Faridabad and Gurgaon in Haryana; and Noida, Greater Noida and Ghaziabad in Uttar Pradesh; have over a few decades seen a large number of investments taking place in the region as a result of manufacturing facilities being established by a variety of vehicle makers.

In passenger cars Maruti Udyog and in two-wheelers Hero Honda have been the most dominant companies in terms of their large volume production. Their scale of operations have enabled them to draw sizeable investments from downstream industries including automotive ancillaries and companies not wholly dedicated to automotive business.

There are roughly 180 companies in the National Capital Region of India engaged in the manufacture of automotive components – some totally Indian-owned, some joint-ventures between Indian and foreign partners and some that are wholly-owned subsidiaries of foreign transnational companies.

If one were to map the way investments have been moving in other regions of India, it would be very evident that automotive investments in the NCR have somewhat reached the brim. Most preferred destinations are in Maharashtra and Tamil Nadu and lately in the State of Uttarakhand.

The NCR is other words has reached a stagnation point which continues to be coupled with nerve-wracking infrastructure problems -- the biggest being power to run enterprises. As a result, most forward looking and practical enterprises create their own power generation units without taking grid power or utilise both. Those who do not wish to take grid power for the simple reason that it will be absent most of the time, find their project investment costs as well as operating costs shooting up. Generating one’s own power, costs nearly double if not more than what it would if one were to use grid power.

The urbanisation that has taken place in some of the areas which have seen industrialization, such as Gurgaon, are bereft of any proper public transportation system or even good roads! For a senior executive of a company living somewhere in the South of Delhi and having an office in one of the industrial areas in Gurgaon, commuting would take up about three hours of the day as the network of flyovers on the connecting National Highway 8 has been taking over four or more years to get completed. Besides this, there are other choked points on the way to work. Innocuous as this may sound, this small example is indeed a problem for many professionals which favours a decision of working in an automotive enterprise elsewhere than somewhere in the NCR.

Locations that have been recently industrialised and with a large automotive presence as well, have not seen an urbanisation plan develop in tandem which would not only provide decent housing to workers and professionals but basic amenities such as education for children, hospitals and places for recreation. This makes it harder for people to opt to work in companies located in such areas or face terrible commuting problems even if they did agree to work. On the other hand places such as Faridabad are in chaos with industrial and residential areas rubbing shoulder to shoulder.

Though the NCR does have several industrial training institutes and polytechnics from which companies draw their manpower requirements, what many enterprises are facing these days is not necessarily a lack of skilled workers but a situation of having to pay a worker much more to retain him or her. Demand is there due to the large mushrooming of manufacturing companies in the NCR which vie with each other to entice people to move for higher emoluments. As one senior manager put it, to employ an engineer with six to eight years experience, his company now needs to pay a 30 per cent premium compared to what was being paid some years ago. Attrition among youngsters is higher.

Though companies like Maruti Udyog revolutionised the passenger car industry in India as well as the development of the NCR in several ways, the NCR still has many pitfalls which definitely is turning investment away into other locations. The other reason that is perceived is that there is now a dearth of land for further investments in the region.

A distraught CEO of an auto component company says, “Any further investments in NCR should be banned! Even substantial expansion of companies should not be allowed for the simple reason that it is already hell!”

(Published in Autocar Professional Magazine)

Monday, January 29, 2007

The fuss about incentives for small cars in India

The fuss in reaction to the finance minister’s announcement, in his Union Budget speech for 2006-07, of bringing down the excise duty on diesel and petrol-driven passenger cars of a length not exceeding 4 mtrs. and an engine cubic capacity not exceeding 1500 and 1200, respectively, appears to have had been lost in a cloud of unreality then and continues to be in the midst of debate as the Budget announcement for 2007-08 nears.

Have we forgotten about the reality of a country that is India, what the statistics say and the lessons of the past?

The one thing on which there is no debate or doubt is that this move has had a positive impact on vehicles that come in these categories. How has “small” been defined is debatable but going by the model of cars and their makers it is evident that companies such as Maruti Udyog, Hyundai Motors and Tata Motors would benefit. Maruti will obviously benefit the most owing to its range of cars within this classification and its existing market share.

In a country of roughly 1.2 billion people and for a nation, which said goodbye to the license raj over a decade ago, why is it that we manufacture two-wheelers to an extent of nearly five times than the passenger vehicles (cars, utility vehicles and multi-purpose vehicles) that are made? It will not take a survey on an all-India basis to know that, supply being based on what demand offers, there is first and foremost a huge mass of Indians who cannot readily afford to buy vehicles other than reasonably-priced two-wheelers to enable their mobility or transportation needs. The approximately 200 to 250 million in the middle-class segment who can easily afford a four-wheeler come later. Given a choice, within their means, would the former not prefer to possess a vehicle which was more comfortable, which would shield them from the elements of nature, provide greater safety and allow the driver to carry a bit more of his family?

From the social point of view, the government, by making cars in the category defined by it, has first and foremost announced to the world that it does not see passenger cars as a luxury item but a necessary means of transport. Second (and perhaps because it has been urged by its Left wing partner’s as well), why should a four-wheeler not be within the reach of the masses in India is what it may have asked. Third, I think the government has become very sensitive to the fact that our cities (despite the flyovers and re-routing of traffic) are choking and our conventional fuel-reserves will not last for long.

From the economy’s point of view, the highest volumes in vehicles, apart from two-wheelers, are in the small car segment. Still these volumes are not as high, economically speaking, to make India a manufacturing hub of small cars for global consumption or, as its manufacturers would like, to enhance the competitiveness of the Indian auto component industry. It needs greater volumes.

I remember how some vehicle makers in the early 1990s, after introduction of radical reforms then, had to realign their vehicle manufacturing strategies on (realising the Indian market’s price sensitivity and other factors in favour) the manufacture of small, affordable, cars as a lucrative option. As a result the market saw some small car models being introduced.

It is not uncommon for governments to favour specific high growth industrial sectors, and segments within these sectors, by encouraging their development and progress through special benefits or focus. Thailand gave special incentives for the manufacture of pick-up trucks and that has today translated in the country being the second-largest manufacturer of these kinds of vehicles in the world after the U.S.

India’s aspiration to be a small car manufacturing hub is not new. Automotive industry associations had been voicing this ambition for many years and in 2002 the government’s automotive policy document enshrined its commitment to this aspiration. The policy states, “Domestic demand mainly revolves around small cars not exceeding 3.80 meters in length. Small cars occupy less of road space and save on fuel. These capture more than 85% of the market. India can build export capability and become an Asian hub for export of small cars. The growth of this segment needs to be spurred.” It has been nearly four years since the policy was announced and that the government did something specifically for this segment. The government will be bound to continually explore several possibilities to make this achievable and it could tinker around either with internal taxes or other incentives.
Hence any move by the government to take this forward should not come as a surprise to manufacturers or anyone else. It has been widely acknowledged by several economies that the automotive industry is the engine for growth. The same holds true for India and one of the vehicular segments that will take it forward belongs to the small car.

Copyright:Taarun Dalaya

India
Tarun is a versatile writer, poet, manager and thinker. His multi-faceted personality enabled him to re-invent himself several times. He has worked in the fields of journalism, industry promotion, public relations, corporate communications, business and creative writing. Starting out as a journalist, Tarun later spent much of his professional life promoting India’s automotive component industry at its sectoral association for several years, across functions as diverse as trade promotion, government relations, press relations, publishing, knowledge-building, and advocacy. On becoming a journalist again, as consulting editor of a leading B2B automotive magazine, he raised the bar in automotive journalism by writing analytical and in-depth articles on lesser written subjects. Currently, Tarun consults with companies in branding and corporate communications. He has deep interest in international relations, current affairs, economy, history (including military history especially related to WWI and WWII), religion, philosophy, medicine, intelligence, literature, management, animal welfare and photography.

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